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Terms & Conditions

Effective Date: May 1, 2025

Welcome to Rainbow Smile Alliance (“we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website (the “Site”) and related services. By accessing or using the Site, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

These Terms are governed by the laws of Massachusetts, USA, and apply to all visitors, donors, volunteers, and users of our Site.

Acceptance of Terms

  1. By using our Site, you confirm that you are at least 18 years old or have legal parental/guardian consent.
  2. We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting, and it is your responsibility to review them periodically.

Use of the Website

The Site is provided for informational, fundraising, and community engagement purposes.
You agree not to:

  • Engage in unlawful or fraudulent activities.
  • Use the Site to transmit harmful code (viruses, malware, etc.).
  • Attempt unauthorized access to our systems or modify Site content.
  • Use automated systems (bots, scrapers) without permission.
    2.3 Violation of these Terms may result in restricted access or legal action.

Donations & Payments

Voluntary Contributions: Donations are made voluntarily and are used to support our nonprofit mission.
Refund Policy: All donations are non-refundable, except in cases of:

  • Duplicate transactions.
  • Processing errors.
  • Suspected fraud (contact us within 7 days).
    3.3 Third-Party Processors: We use secure third-party payment processors and do not store financial information. Your use of payment services is subject to their terms and privacy policies.
    3.4 Tax-Deductibility: Rainbow Smile Alliance is a registered 501(c)(3) nonprofit. Donations are tax-deductible to the extent permitted by U.S. law. Consult a tax professional for guidance.

Intellectual Property

All content (text, images, logos, videos) on our Site is protected by U.S. copyright, trademark, and intellectual property laws.
You may not:

  • Copy, reproduce, or distribute our content without permission.
  • Use our name or logo without authorization.
    4.3 Fair Use: You may share our content only for nonprofit, educational, or advocacy purposes with proper credit.

Privacy & Data Protection

  1. Your use of the Site is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.
    By using the Site, you consent to data collection as described in our Privacy Policy.

External Links & Third-Party Services

  1. Our Site may link to third-party websites for informational purposes. These sites operate independently, and we are not responsible for their content or policies.
  2. If you choose to engage with third-party services, you do so at your own risk.

User-Generated Content

If you submit content (e.g., testimonials, comments, volunteer stories), you agree that:

  • You own the content and grant us a royalty-free, worldwide license to use it for promotional purposes.
  • You will not submit unlawful, defamatory, or offensive content.
  • We reserve the right to remove or edit any user-generated content.

Limitation of Liability

While we strive for accuracy, we do not guarantee that our Site will be error-free or uninterrupted.
To the fullest extent permitted by Massachusetts law, we are not liable for:

  • Any direct, indirect, or consequential damages from Site use.
  • Data loss, cyber threats, or unauthorized access.
  • Reliance on Site information for decision-making.
    8.3 Your sole remedy for dissatisfaction with the Site is to stop using it.

Indemnification

You agree to indemnify and hold Rainbow Smile Alliance, its directors, employees, and partners harmless from any claims, damages, or expenses resulting from:

  • Your Site use in violation of these Terms.
  • Any unlawful activity associated with your account.

Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of Massachusetts, USA, without regard to conflict of law principles.
  2. Dispute Resolution: Any legal disputes shall be resolved exclusively in the state or federal courts of Massachusetts.
  3. If any provision of these Terms is deemed unenforceable, the remaining provisions remain valid.

Termination & Account Suspension

We reserve the right to suspend or terminate access to our Site for users who violate these Terms or engage in harmful activities.

Changes to These Terms

We may modify these Terms at any time. Updates will be posted on the Site, and continued use constitutes acceptance of changes.

Contact Information

If you have any questions about these Terms, please contact us:

Email: info@rainbowsmile.org
Address: 82 Wendell Ave Ste 100, Pittsfield, MA 01201